Shipping & Returns Policy

Even though we are tiny, we ship daily, and we ship quickly! Shipping is free on orders over $150 in USA & UK and over $100 in Canada, flat rates are also available, as well as options to upgrade on shipping. Tracking numbers (when available) are sent to you as soon as they are available.
We ship from Canada and all Stark products are made in Canada. Most Depanneur products are also made in Canada.

At this time (June 2025), there are no USA tariffs on Stark goods, however this is subject to change. 

Yes, we ship through postal strikes! We use alternative couriers at no extra cost.

Please choose a shipping option with tracking for security, and note that once the order leaves our warehouse, the package is no longer our liability (but we're happy to help navigate a shipping crisis, should one occur!)

International shipping (EU, UK, Asia, etc) is also available and please note that you may be liable for customs and duty charges. Shipping rates are calculated automatically. There is no tracking number unless you choose a method that specifies that it's tracked. 

Stark is not held responsible for any missing packages (but let us know, and we'll see if we can help!)

Because we are a tiny, indie business, and for health and safety reasons, we cannot accept return of skincare products. Should you have any questions or concerns before or after a purchase, do not hesitate to contact jessica@starkskincare.com and we're always happy to work something out.